Terms and Conditions

PalSiteCare.com : General Terms of Use

Last updated Feb 1, 2020. These terms replace all previous versions.

These “General Terms of Use” along with the Subscription and Cancellation terms mentioned below govern your use of our website, customer support, and maintenance support services.

Content on our website :

“Content” means any material, such as audio files, video files, electronic documents, or images, that you see on our website in connection with your plan to purview, purchase and/or subscribe to our maintenance services. The content of this website is provided purely for information purposes only. No legal liability or other responsibility is accepted by or on behalf of PalSiteCare.com India for any errors, omissions, or statements on this site, or any site to which these pages connect.

Trademark :

All products, Logos and 3rd party Company names are trademarks™ or registered® trademarks of their respective holders. Any use of those on our website doesn’t imply any affiliation with them or endorsement by them.

Your Data Privacy :

Data means any data, email IDs, Information, Content, or images, that you upload on our website during subscription, Purchase or Signup for the use of our Services. You retain all the rights and ownership of your data. We do not claim any ownership rights to your data. We may proactively send you more communications to educate you on the industry trends and other important information related to our services and products. If you have a problem with that, please communicate the same to our Customer support and ask for unsubscription. Other than this, we do not intend to use/sell or publicly share your personal data.

Your Financial/Credit or Debit Card Information :

We do not store any financial data on our website. Your subscription related financial information is stored only on the 3rd party website, Paypal or other Payment gateways we may be using from time to time. We are not responsible for any misuse of that data from these 3rd party websites.

If you do not notify us of updates to your payment method, to avoid interruption of your service, we may participate in programs supported by your debit/card provider to try to update your payment information. You authorize us to continue billing your account with the updated information that we obtain.

Monthly Ongoing Maintenance Subscription term :

Our ongoing maintenance support service starts as soon as your initial payment is processed. You will be charged the subscription fee stated at the time of your initiating the subscription, plus applicable taxes (such as Paypal, GST or other taxes as applicable at the time of billing), every month for the duration of your contract. Your contract renews automatically every month on the renewal date until you cancel it before the renewal date.

Our standard subscription plans and fees are subjected to change from time to time. However, these will be effective only for the new subscriptions you may opt for at that time.

The Renewal fee is subjected to change. Every year there will be a 7.5% increase in the subscription fee to meet increased costs. This increased fee will be applicable after completion of a year from the date of subscription. However, you will be notified of any such change with an option to cancel in accordance with these terms.

Cancelation term:

If you cancel your subscription within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, the refund will not be applicable but your service will continue until the end of that month’s billing period. Cancellations can be made any time by contacting Customer Support or from your Account Dashboard.

Should PalSitCare.com for some reason choose to Cancel any customer subscription, the prepaid period will be duly served and services discontinued on completion of the service period.

Indemnification :

You will indemnify us and our subsidiaries, Affiliates, Directors, Officers, Agents, Employees, Partners, and Licensors from any claim, demand, loss, or damage, including reasonable attorneys’ fees, arising out of or related to your Content, your use of the Services or Software, or your violation of the Terms.

Disclaimers of Warranties :

Unless stated in our General Terms, the Services and Software products are provided on “AS-IS WHERE-IS” basis. To the maximum extent permitted by the Indian law, we disclaim all warranties, express or implied, including the implied warranties of non-infringement, merchantability, and suitability for a particular purpose. We make no explicit or implicit commitments about the content within the Services. We further disclaim any warranty that

a. The Services or Software will meet your requirements timely, secure, or error-free.

b. The results obtained from the use of the Services or Software will be effective, accurate, or reliable.

c. The quality of the Services or Software will meet your expectations.

d. Any errors or defects in the Services or Software will be corrected.

We specifically disclaim all the liabilities for any actions resulting from your use of any of our Services or Software. You may use and access the Services or Software at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to any Service or Software.

Limitation of Liability :

Unless stated in our General Terms, we are not liable to you or anyone else for any loss of data, goodwill, or profits, whatsoever, personal injury or loss and any special, incidental, indirect, consequential, or punitive damages whatsoever, regardless of cause including losses and damages.

Our total liability in any matter arising out of or related to the Terms is limited to USD 100.00 (USD One Hundred) only or the aggregate amount that you paid for access to the Service and Software during the two months period preceding the event giving rise to the liability, whichever is larger. This limitation will apply regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether a party has been advised of the possibility of the claim or loss.

If you need any further clarity related to the above, please email our customer support within one week of the incident of purchase or subscription.

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